Mergeline

Terms of Service

Last updated: April 28, 2026

1. Agreement to Terms

By accessing or using Mergeline ("the Service"), operated by Concepcion Design, LLC ("we", "us", "our"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

If you do not agree to these Terms, do not use the Service.

2. Description of Service

Mergeline is a website collaboration platform that enables agencies and design studios ("Tenants") to manage GitHub-connected sites, generate preview environments from branches, and collaborate with their clients ("End Users") on content review and approval workflows.

3. Accounts and Registration

3.1 Eligibility

You must be at least 16 years old to create an account. Accounts created on behalf of a business must be registered by an authorized representative.

3.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at support@mergeline.io if you become aware of any unauthorized access.

3.3 Accurate Information

You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.

4. Subscriptions and Billing

4.1 Paid Plans

Mergeline offers paid subscription plans. By subscribing, you authorize us to charge your payment method on a recurring basis at the plan rate in effect at the time of renewal.

4.2 Free Trial

Where offered, free trials convert automatically to a paid subscription at the end of the trial period unless you cancel before the trial ends.

4.3 Cancellation

You may cancel your subscription at any time from your billing settings. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial billing periods, except where required by applicable law.

4.4 Plan Limits

Each plan includes specific limits on the number of active sites, client users, and other features. Exceeding these limits may require an upgrade to continue using the Service.

4.5 Price Changes

We may change our pricing at any time. We will provide at least 30 days' notice of any price increase, and the new price will apply at your next renewal after the notice period.

5. Acceptable Use

5.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. The Service is intended for professional web development and client collaboration workflows.

5.2 Prohibited Uses

You agree not to:

  • Use the Service to store, distribute, or transmit any content that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable
  • Attempt to gain unauthorized access to any part of the Service or its infrastructure
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use automated means (bots, scrapers) to access the Service in a manner that exceeds reasonable usage or degrades performance for other users
  • Resell, sublicense, or otherwise transfer access to the Service to third parties except as expressly permitted
  • Use the Service to violate any applicable law or regulation
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity

6. GitHub Integration

By connecting a GitHub repository to the Service, you represent that you have the necessary rights and permissions to do so. You remain responsible for the content of your repositories and for compliance with GitHub's terms of service.

We access your repositories only to render previews and generate review content as directed by you. We do not modify your repositories, create commits, or take any write actions without your explicit instruction.

7. AI Features

The Service includes AI-assisted features (such as diff summaries and review generation) powered by third-party AI providers. AI-generated content is provided for informational purposes and convenience; you are responsible for reviewing and verifying any AI-generated output before acting on it. We make no warranties regarding the accuracy, completeness, or fitness for any purpose of AI-generated content.

8. Intellectual Property

8.1 Your Content

You retain all rights to the content you upload, store, or transmit through the Service ("Your Content"). By using the Service, you grant us a limited, non-exclusive, royalty-free license to host, store, and display Your Content solely as necessary to provide the Service.

8.2 Our Intellectual Property

The Service, including its software, design, trademarks, and documentation, is owned by Concepcion Design, LLC and protected by applicable intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or brand elements.

8.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose without obligation or compensation to you.

9. Client Portal and End Users

As a Tenant, you are responsible for the End Users you invite to your client portal. You represent that you have obtained any necessary consents to invite End Users and to process their personal data through the Service. You agree to ensure End Users are aware of and agree to terms consistent with these Terms and our Privacy Policy.

10. Termination

10.1 By You

You may terminate your account at any time by cancelling your subscription and deleting your account from your settings. Upon termination, your data will be deleted in accordance with our Privacy Policy.

10.2 By Us

We may suspend or terminate your account immediately if you violate these Terms, if we are required to do so by law, or if we determine (in our sole discretion) that continued access poses a risk to the Service or other users. We will provide notice where reasonably possible.

10.3 Effect of Termination

Upon termination, your right to access the Service ceases immediately. Sections 8 (Intellectual Property), 11 (Disclaimer), 12 (Limitation of Liability), and 14 (Governing Law) survive termination.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CONCEPCION DESIGN, LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) US$100.

13. Indemnification

You agree to indemnify, defend, and hold harmless Concepcion Design, LLC and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Service, your violation of these Terms, or your violation of any third-party rights.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

15. Changes to These Terms

We may update these Terms from time to time. We will provide notice of material changes by posting the updated Terms on this page and, where appropriate, by email. Continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.

16. Contact

For questions about these Terms, contact us at support@mergeline.io.